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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisett Mayo

July 10, 2026

5  out of  5
rating by Lisett Mayo
"Tengo a Elsa cómo mi agente por más de tres o cuatro años y la verdad es espectacular, siempre atenta y muy servicial"
We responded:
"Muchísimas gracias Lisett!"
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Silvia Ramirez

July 9, 2026

5  out of  5
rating by Silvia Ramirez
"Excellent agent attention, very informative and awesome attitude. 👍🏻"
We responded:
"Thank you so much Silvia!! We appreciate you and are thankful for you and your business!!!"
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Chano The barber

July 9, 2026

5  out of  5
rating by Chano The barber
"Los mejores en Houston"
We responded:
"Muchísimas gracias!!! "
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A B

July 7, 2026

5  out of  5
rating by A B
"⭐⭐⭐⭐⭐

I had an outstanding experience working with Lorena at State Farm. She helped me set up a new policy that significantly reduced my insurance rate while making sure I had the coverage I needed. Throughout the entire process, Lorena was knowledgeable, professional, and incredibly friendly.

Her customer service was exceptional—she took the time to answer all of my questions, explained everything clearly, and made the experience easy and stress-free. It's refreshing to work with someone who genuinely cares about helping their customers.

I highly recommend Lorena to anyone looking for excellent service and great savings. I look forward to working with her again in the future. Thank you, Lorena!"
We responded:
"Thank you AB we appreciate you and Lorena is the best of the best!!!"
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M t

June 30, 2026

5  out of  5
rating by M t
"Alyssa from State Farm is amazing, incredibly helpful and responsive! She really cares about her customers and wants to make sure they are taken care of!"
We responded:
"Thank you so much MT!! Alyssa always strives to go above and beyond when helping our clients!!!"
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Daniel Adams

June 26, 2026

5  out of  5
rating by Daniel Adams
"Lorena took care of me in a very professional manner and answered all the questions I had would highly recommend"
We responded:
"Daniel we are so thankful and glad to have you back!! Lorena is awesome and glad she helped you!!!"
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Asistencia vys

June 12, 2026

5  out of  5
rating by Asistencia vys
"Excelente servicio"
We responded:
"Muchísimas gracias"
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Subin Khadka

June 12, 2026

5  out of  5
rating by Subin Khadka
"Had a great experience with the lorena morales she is very nice, professional, and took the time to briefly explain the policy details in a clear way. She answered my questions patiently and made the process easy to understand. I appreciate your helpful and friendly service."
We responded:
"Hi Subin! We are so happy to hear that you had a wonderful experience with our agency and Lorena!!!"
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Penny Massey

June 5, 2026

5  out of  5
rating by Penny Massey
"Thank you to Alyssa for helping me to keep my homeowners insurance policy current! She worked out better financials so I could pay monthly and stay caught up easily. Loving the discount for all my vehicles still."
We responded:
"I am so glad to hear that Alyssa was able to work with you and find you a better option to accommodate your needs. We appreciate you and your business Penny!"
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Bo Calvo

May 7, 2026

5  out of  5
rating by Bo Calvo
"I was helped by Lorena Morlaes and she was very helpful with my questions and answers. She also helped me with my auto insurance and life insurance and was very supportive with my options. Thank you very much!! 5 star’s"
We responded:
"Thank you so much for your wonderful review Bo! We’re truly happy to hear that Lorena was able to assist you and that she provided helpful answers and supportive guidance regarding your auto and life insurance options. We appreciate your trust in our team—thank you again for the 5-star rating!"
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Edith Alegria

May 5, 2026

5  out of  5
rating by Edith Alegria
"I was paying too much money in my other insurance, good thing Lorena Morales called me and help me to get a better deal here in State Farm."
We responded:
"Thank you for sharing your experience with us Edith. So glad Lorena was able to help you save and we look forward to taking care of you!!"
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Alejandro Ybarra

April 17, 2026

5  out of  5
rating by Alejandro Ybarra
"I JUST CALLED TO MAKE A PAYMENT. ALYSSA FROM MARCUS ACOSTA WAS SUPERB IN GETTING MY PAYMENT PROCESS QUICKLY ,ANSWERED ALL MY QUESTIONS,EMAILED MY RECEIPT & MOST IMPORTANT O SO FRIENDLY!! TY MARCUS ACOSTA!!!!!!!!!!!!!"
We responded:
"Thank you so much for the awesome review, Alejandro. Alyssa truly goes above and beyond to make life easier for our customers with a smile!!!"
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Kuban Dior

April 8, 2026

5  out of  5
rating by Kuban Dior
"Jessica was such an amazing representative and helped me get an affordable monthly cost for my renters insurance and my car insurance! I love being a customer at State Farm. Thank you so much again Jessica!"
We responded:
"Thank you so much Kuban for the amazing review!! We are so glad that Jessica was able to help and assist you!!!!!"
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Bishop Bona Abraham

March 28, 2026

5  out of  5
rating by Bishop Bona Abraham
"My experience with the agent Lorena Morales was great. She was very professional and knowledgeable of her work and helpful at all time. It was a pleasure working with her."
We responded:
"Thank you so much Bishop for taking the time to leave this wonderful review on your experience with working with Lorena and the amazing service she provided you thru our agency! Have a happy Easter sir!"
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Merrill Laurentz

March 27, 2026

5  out of  5
rating by Merrill Laurentz
"You and your staff, especially Alyssa, have been very helpful to me since my brothers’ medical issues were discovered. Grateful to all in helping us to make sure all his insurance is paid and current. Have a great weekend."
We responded:
"We are so thankful for you Merrill! Alyssa truly always tries her best to find the best ways to help our policyholders with their insurance needs!!! Thank you and Happy Easter!"
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tony Ramirez

March 26, 2026

5  out of  5
rating by tony Ramirez
"Great experience very helpful."
We responded:
"Thank you so much, Tony for this wonderful review. We appreciate you and glad you had a wonderful experience with our agency."
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Joycee Bradley

March 17, 2026

5  out of  5
rating by Joycee Bradley
"I called this State farm because it's close to my home and I got the greatest service ever took less than 5 minutes full coverage at a very reasonable rate even offered roadside assistance and rental car as well Elsa was superb I give this place of business 10 Stars if I could"
We responded:
"Thank you so much Joycee!!! We definitely strive to make the process as easy as possible without cutting any corners! Elsa definitely is superb and we appreciate you and your business!"
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Sharon Brumley

March 10, 2026

5  out of  5
rating by Sharon Brumley
"Marcus Acosta is a consummate professional who is gifted with the ability to earn a client's trust quickly. He wants your business because he cares and is truly concerned about your well being. My sister and her husband recommended Marcus to me and I am so happy the did. Thank you Marcus for all your time, care and concern."
We responded:
"This is the sweetest review ever!! Thank you so much for the kind words Sharon. So happy we have the opportunity to be there when you need us the most!!!"
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Valerie Perez

March 10, 2026

5  out of  5
rating by Valerie Perez
"I love this company. I have been with them for years.. I try my hardest never to leave them. They always look out for our interests. Always checks up on our account and policy. They are very polite and friendly. I 100% recommend them."
We responded:
"Thank you so much Valerie!! We are truly blessed to have you as a client!!!"
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Noe

March 3, 2026

5  out of  5
rating by Noe
"Great agents, helpful"
We responded:
"Thank you Noe! We appreciate the wonderful review and look forward to assisting you in the future with all your insurance needs sir!"
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Anilu Arrieta

March 1, 2026

5  out of  5
rating by Anilu Arrieta
"State Farm is the best 10/10 Isaac Salinas also gets 5 stars ⭐️ awesome work on his part !"
We responded:
"Thank you so much Anilu!!! He truly is a pleasure to have on our team and does a great job assisting clients with their insurance needs!"
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Dezrea Dokhani

February 27, 2026

5  out of  5
rating by Dezrea Dokhani
"Alyssa Zarate is the best!!! Goes above and beyond 😇"
We responded:
"Thank you so much Dezrea for telling us how wonderful Alyssa has been to you!! We appreciate you and are always here to help!!"
Profile photo of Destiny Alva Sanfili

Destiny Alva Sanfili

February 27, 2026

5  out of  5
rating by Destiny Alva Sanfili
"Thank you to Alyssa and Lorena who made my insurance process so easy and stress FREE!!! They helped me out tremendously. I’m so thankful for the both of them! Id recommend them 1,000x!"
We responded:
"Thank you so much for this amazing review!!!! We are glad you contacted us and are looking forward to being there when it matters most!!!"
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Juan Pablo De La Cruz

February 27, 2026

5  out of  5
rating by Juan Pablo De La Cruz
"Great customer service from Angela very good and professional to talk to helped me a lot"
We responded:
"Angela always strives to do the best for our customers. We thank you Juan for this opportunity to serve you and your family!!!"
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Rosa Martinez

February 27, 2026

5  out of  5
rating by Rosa Martinez
"Angela is always readily available to answer questions and/or address my concerns. She is very knowledgable. Her customer service is top tier!"
We responded:
"Rosa you are spot on!!! Angela always finds how to connect with our clients and make them feel like family all while being well ad versed in what she does for our customers!!!"